Private Party Policy
• The deposit made to reserve a party is non-refundable and the party date cannot be rescheduled under any circumstance. The remainder of the party package fee, plus added extras, additional guest fees and service fee will be charged on the day of the party.
• All parties are subject to a 15% service charge based on the entire bill.
• The maximum time for setup is 20 minutes prior to your scheduled party start time. We are not able to accommodate arrivals that are prior to your setup. Hosts and guests arriving early will be asked to wait outside.
• Shoes are not allowed inside the playground. Socks are required for all adults and recommended for all children. If needed, socks can be purchased for $2/pair. We reserve the right to refuse service to clients who refuse to comply with our sock policy.
• All 2-hour party packages include admission for 15 children (ages 6 months to 12 years) and 20 adults (13 years and over). Those numbers includes the birthday child and hosting parents. If the included guest count is exceeded, a fee depending on your party package, location and number of extra guests will be added to your final bill. PLEASE NOTE: 2-hour parties MUST NOT exceed a 20 children and 25 adult guest count. If they do, a third party coordinator ($50), plus an additional clean-up fee ($250) will be added to the final bill.
• Lemontree LLC is not liable for any injuries sustained or items lost or left behind on its premises during or after a party.
• A $50 clean-up fee applies for all arts & crafts stations. Stations must be located inside the 'Food room'. No stations are allowed in the Play area. Absolutely no 'slime', glitter or liquid glues are allowed.
• A charge of $250 will be applied for the use event planner/professional decorator.
• Guests will be asked to leave in a timely manner to not to interfere with the setup of the next party. After each party's official end time, the hosts are given 15 minutes to exit Lemontree LLC. Otherwise an overtime fee of $150 will be charged.
• Special requests (outside entertainers, food vendors and decorations, etc.) as well as changes must be discussed and approved by Lemontree LLC's event supervisor Jiin Kim at least 3 weeks prior to a scheduled party.