Question 1

IS LEMON TREE SAFE FOR MY CHILD?

Accepted Answer

All our play structures are designed with safety as a top priority, we have had no issues for the past 8 years. Unlike those found in outdoor playgrounds, our structures are safely constructed and do not have any areas where children could fall from their eye level. However, wooden play structures, door frames, tables, and other items can be sources of minor 'ouchies,' just like furniture in a regular household. You are responsible for your child at all times. Keep an eye on your child and be aware if they need a break or help navigating a challenge.

Question 2

HOW ABOUT LEMONTREE'S CLEANLINESS?

Accepted Answer

Staff, parents, and children are required to thoroughly wash hands throughout the day and disinfect upon entry. Hand sanitizing stations provided. All toys, materials, and surfaces disinfected after every use. A deep clean off the premises performed every evening and additional cleaning throughout the day.

Question 3

WHAT IS THE RECOMMENDED AGE RANGE FOR OPEN PLAY?

Accepted Answer

Infancy to 5-6 years.

Question 4

SHOES/SOCKS POLICY?

Accepted Answer

Everyone will have to take off their shoes and place them on the cubbies located near the main door.  Wearing socks is mandatory for adults and recommended for children.

Question 5

CAN I BRING FOOD?

Accepted Answer

Clients are responsible for bringing in their own food and drinks for children. All items must be individually labeled and placed in their own-labeled bag. Same with formula and bottles for infants.

Question 6

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Accepted Answer

We accept cash, Apple Pay, Visa and MasterCard (No American Express). Personal checks are only accepted as deposits for private party reservations, never for closing bills the day of the party.

Question 7

WHAT IS THE PARKING SITUATION DURING PLAY?

Accepted Answer

We have parking available in front of and behind the building, and you can also park on the street (El Camino Real), please see OUR MAP INFO (https://www.lemontreeevent.com/parking-information)

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Question 8

WAIVERS?

Accepted Answer

A responsible adult must accompany each child and must sign a waiver for each child under 18 entering the Lemontree. No exceptions. Lemontree has the right to refuse entry if one of your guests does not sign a waiver.

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